FAQ & Contact Support

Most questions are answered through our FAQ! If you can't find your question answered please reach out through the contact form.

General Questions

GENIQ is a line of transdermal performance patches designed for men who want:

  • Steady energy without the crash

  • Better sleep + recovery without grogginess

  • Metabolic optimization without pills or injections

Each patch uses controlled-release delivery through the skin, giving smoother, more consistent effects than conventional pills,

drinks, or powders.

GENIQ patches use transdermal absorption, meaning:

  • Ingredients enter your bloodstream gradually through the skin
  • You avoid spikes, stomach irritation, or digestion losses
  • You get a longer, smoother, more predictable effect

This delivery method is ideal for:

  • Long workdays
  • Training sessions
  • Nighttime sleep cycles

Blood sugar/metabolism support

Pills and gummies have to survive your stomach acid and digestive system—most of the ingredients get destroyed before they absorb. Transdermal patches bypass digestion entirely, delivering ingredients directly into your bloodstream for better absorption and no GI issues.

Yes. Ingredients are:

  • Clinically studied (berberine, valerian, magnesium, B-vitamins, caffeine, etc.)
  • TÜV Rheinland Tested for quality and consistency
  • Free from harmful fillers or stimulants

Always consult a doctor if pregnant, breastfeeding, or on medication (especially metabolic/diabetes meds).

All GENIQ patches provide 8+ hours of controlled support.

  • Energy + Focus: 8+ hours steady energy
  • Metabolic Support: 8+ hours metabolic-support window
  • Sleep + Recover: Works during your entire sleep cycle (3–8 hours depending on lifestyle. perfect for new dads, shift workers, gamers)

Most users experience zero irritation.
Tips for sensitive skin:

  • Rotate placement daily
  • Avoid areas recently shaved
  • Apply to clean, dry skin

Consult with your doctor if you're experiencing any symptoms that you believe might be correlated to the usage of GENIQ patches. Always consult a doctor if pregnant, breastfeeding, or on medication (especially metabolic/diabetes meds).

Product Information

Yes, we are committed to sustainability and use eco-friendly materials whenever possible.

Yes, as long as they are different product categories.

Examples:

  • Sleep + Recover at night & Energy + Focus patch in the morning
  • Metabolic Support daily + Energy patch on workout days

It is NOT recommended to stack multiple patches of the same product at once.

Most effective areas:

  • Upper arm
  • Shoulder
  • Side torso
  • Upper back

Avoid areas with lotion, hair, or sweat.

You’re covered by a 60-day money-back guarantee. No questions asked.

Yes. Our medical-grade adhesive stays on through showers, workouts, and daily activity. Pat dry after showering—don't rub directly on the patch.

Shipping & Returns

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location, check availability at checkout. View full shipping policy

Orders ship within 24 hours on business days. Standard delivery takes 3-5 business days within the North-America and Europe. Other International orders may take longer. View full shipping policy

Yes. You can skip, pause, or cancel your subscription anytime—no contracts, no fees. For order changes, contact us within 2 hours of placing your order. View subscription policy | View refund policy

Patches work best with consistent daily use. Subscriptions ensure you never run out, lock in 30% off every order, and include free shipping. Cancel anytime. View subscription policy

Most orders arrive within 3-5 business days. Check your email for tracking info. If it's been longer than expected, contact us at support@getgeniq.com and we'll sort it out. View shipping policy

Have a question not on our list? Fill out the form for assistance!

We're here to help. Contact our support team for assistance. For Order Support please ensure to have your order number mentioned!

Available Monday - Friday, 9am - 5pm EST

Average response time: 24 hours

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